Shipping Policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. During high demand periods or promotional launches, processing times may be slightly extended.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

We offer worldwide shipping. Estimated delivery times are:

  • United Kingdom: 5–12 business days
  • Europe: 6–12 business days
  • United States & Canada: 7–15 business days
  • Rest of the world: 7–15 business days

Please note that delivery times are estimates and may vary depending on customs clearance or local carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and order size. We may also offer free shipping promotions from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow 24–72 hours for tracking updates to appear.

Customs & Import Fees

In some cases, international orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are determined by your local customs office.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to:

  • High order volume
  • Customs processing
  • Carrier disruptions

We appreciate your patience in these rare cases.

Lost or Missing Packages

If your order has not arrived within the estimated delivery window, please contact our support team. We will work with the carrier to investigate and resolve the issue as quickly as possible.

Contact

For any questions regarding your shipment, please contact us.